Program
AHLEI customer service certification for hospitality workers.
This program may qualify for state and federal funding depending on eligibility. Most students pay $0.
Federal
Workforce Innovation and Opportunity Act — covers eligible high-demand programs for adults, dislocated workers, and youth 16–24.
Indiana State
Covers tuition for high-demand certification programs on the INDemand list.
OJT / Apprenticeship
Employers can sponsor training through OJT wage reimbursement or registered apprenticeship agreements.
Customer service excellence certification for hospitality and tourism workers. Covers customer interaction, service standards, and hospitality fundamentals.
Guest Service Gold Certificate (AHLEI)
Industry-recognized. Proctored on-site.
Elevate Completion Certificate
Publicly verifiable. Issued on completion.
Apply and Complete Eligibility Review
Submit your application. We review funding eligibility and match you with available pathways.
Enroll and Begin Training
Complete intake, sign your enrollment agreement, and start your program on the next available cohort date.
Complete Coursework and Assessments
Work through structured lessons, hands-on labs, and checkpoint assessments tracked in real time.
Earn Credentials
Pass your final assessment and receive your industry-recognized credential. Publicly verifiable.
Connect with Employment Opportunities
Access job placement support, employer connections, and Indiana Career Connect listings.
Duration
1 weeks
Format
Online + Hands-On
Schedule
Flexible / Cohort-based
Prerequisites
None required
Delivery
Instructor-led with self-paced components
Location
Indianapolis, Indiana
Entry-level roles with growth potential in high-demand fields.
